Aura

Avaya Aura

Digital Transformation for Today’s Enterprise

Getting together with customers, coworkers, and suppliers is no longer enough. Yours employees need tools to take an active role in creating value, delighting customers and engaging colleagues in flexible interactions that deliver business results. To enable this transformative, people-centric engagement, Avaya has developed the Avaya Aura Platform. This extensive solution is a set of seamless components that connect with each other, providing comprehensive unified communications and customer service solutions that have a significant impact on your business.

Preserving your investment, the Avaya Aura Platform rationalizes and streamlines your enterprise communications system. Based on your budget, business strategy and user requirements, it preserves, adapts, consolidates, and extends your system.

Voice, video and other communications services can be connected directly to business workflows, filtering and delivering the right information to the right people on the right device at the right time.

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Avaya Aura Applications


Avaya Solutions enable Digital Transformation by providing a comprehensive suite of advanced communications applications for voice, video, mobility, messaging, conferencing, customer contact and more. These include:

  • Avaya IX Workplace is, a sleek, UC tool that provides one-stop access to voice, video, instant messaging, calendar, meetings and more. Its “mobile-first” Top of Mind screen provides at-a- glance visibility to everything that a user needs in real time: schedule, contacts, messages, and call history.
  • Avaya IX Messaging: Complete and intuitive control of your messaging including, emails, voicemails and FAX in one user-friendly format.
  • Avaya Multimedia Messaging: Extends simple Instant Messaging and presence with the ability to securely send text, audio, video, pictures, files and other attachments across the enterprise allowing individuals and groups to interact and productively handle conversations and workflows.

Improve business processes and collaborative workflows with Aura


Most importantly, Avaya Aura provides:

  • Users get seamless interaction between media, applications and devices – including Avaya Equinox.
  • A platform that abstracts the complexity of the communications layer from the applications layer, enabling developers to focus on business needs and requirements rather than on becoming experts on communications solutions or protocols.
  • A Snap-In model that allows capabilities from a variety of solution providers to be included, enabling rapid, more cost-effective solution development mobile users.
  • Improving installation, implementation and management policies that must address privacy and security needs, protecting employee and customer data.

The Avaya Aura Platform is designed to help you balance these needs and create real value for your enterprise at a pace that makes sense for your business.

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