No more telco problems

Services

Products

IP Telephony & Unified Messaging

Contact Center applications

Communication “in demanding environmental conditions”

Solutions for remote work

What We Do

We offer comprehensive solutions in the field of telecommunications solutions starting from system design through the management and implementation phase of projects to system maintenance and service

Designs

Our structured approach to solution delivery ensures that the technical solution meets your current and evolving business needs and is delivered to time and budget.

Implement

By consolidating professional and technical services, products, and design guides, AllVoice helps deliver a more comprehensive, predictable, and successful deployment.

Maintenance

AllVoice offer a range of telco maintenance and support solutions with the benefit of ensuring peace of mind and reliability.

Administration

Our consultants understand benefits administration, understand your organizations plans quickly, and supply the type and level of service you need.

Our customers opinions

"Orange Polska S.A. with this letter confirms their cooperation with AllVoice sp. z o.o. from June 2021 in the field of ICT support services for the Avaya manufacturer systems.

During this cooperation period engineers from AllVoice sp z o.o. confirmed their highest level of professionalism and deep knowledge of Unified Communication and Call Center products – Avaya Aura, taking part in ongoing projects and providing maintenance support for a telecom environment with distributed, redundant infrastructure and scalability up to 10 000 Unified Communication users and approx. 3000 Contact Center agents with advanced resources of IVR systems."

Orange Polska S.A.

Firma AllVoice sp. z o.o. z sukcesem wykonała dla hotelu Hampton by Hilton w Balicach projekt implementacji systemu teleinformatycznego przeznaczonego dla infrastruktury hotelowej.

Projekt ten obejmował m.in. zainstalowanie platformy telefonicznej Mitel MiVoice 400 wraz z wymaganymi funkcjonalnościami, dostarczenie i instalacje aparatów telefonicznych do części biurowej jak i poszczególnych pokoi hotelowych oraz integrację z systemem hotelowym PMS.

Podczas pracy nad tym projektem pracownicy firmy AllVoice sp. z o. o. wykazali się wysokim poziomem profesjonalizmu w zakresie terminowości, merytorycznym jak również bieżącej obsłudze Klienta.

Wszystkim zainteresowanym rekomendujemy firmę AllVoice sp. z o.o. jako solidnego i profesjonalnego Partnera.

Hampton by Hilton Kraków Balice Airport

Allvoice sp.z o.o. with headquarters in Warsaw at ul. Marsa 56a was responsible for the design and implementation in our company the multi-channel Contact Center system of the Avaya manufacturer, consisting several agent positions.

"Our main goal was to achieve effective and standardized communication with our Clients and business partners, placing great emphasis on the high quality of their service. In addition, we needed very precise statistics on all of voice traffic in the Customer Service Department and efficient implementation. The project was successfully completed with the supplied Avaya system and support of certified Allvoice’s engineers.

We recommend Allvoice sp.z o.o. as a solid and reliable contractor. "

SPB POLSKA Sp. z o. o.

"AllVoice sp. z o.o. has been working closely with UPS Europe since 2018. The company offers high quality services, specifically AllVoice provides telecom equipment maintenance services and remote an onsite implementation service.

During the period of cooperation, the engineers of the AllVoice sp z o.o. confirmed their high professionalism, wide portfolio of services oriented for Unified Enterprise Communication and Call Center products, successfully working on large enterprise environment with near 30.000 PBXs ports, more than 300 locations, spread over 20 EMEA countries.

We recommend cooperation and use to all interested parties AllVoice services."

United Parcel Service

“AllVoice sp.z o.o. with headquarters in Warsaw at ul. Marsa 56a has carried out a project for RAW-POL to implement an advanced Contact Center platform from Avaya - Avaya Call Reporting, adapted to effective work for over thirty agents.

This system has greatly improved the quality of our customer service and provided the necessary information for the management of the Customer Service Department.

In the cooperation so far, Allvoice sp. z o. o. Has demonstrated a high level of professionalism in terms of timeliness, content as well as customer service.

We recommend cooperation and using the services of AllVoice to all interested companies.”

RAW-POL STEFAŃSKI SPÓŁKA JAWNA

"Polish Security Printing Works with its headquarters in Warsaw, confirms that it has cooperated with AllVoice sp.z o.o. in the last two years. for the supply of ICT equipment from the manufacturer Mitel.

AllVoice sp. z o.o. delivered to PWPW S.A. several times telecommunications products in accordance with the order and the agreed date.

We recommend to all interested companies AllVoice sp.z o.o. as a reliable and professional partner. "

PWPW S.A.