MiVoice Bussiness

MiVoice Bussiness

A system that grows with your business and improves customer service

Every contact with your company is crucial. No matter where they are or what devices they are using, callers expect immediate answers from your team. Great service means handing them over immediately to the right person.

Mitel MiVoice Business is an intelligent IP communication system that helps employees collaborate more efficiently and provide better customer service.

Mitel MiVoice Business provides flexibility for your company. By using MiVoice Dynamic Extension and MiVoice Teleworker, they increase your ability to adapt to changing market conditions and company development.


Key Benefits


  • Platform for Success – MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe
  • Enhance Customer experiences – MiContact Center Business nurtures profitable customer relationships by phone, chat and email
  • Flexible deployment – Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment
  • Comprehensive desktop suite – The suite includes desktop phones, attendant consoles, softphones and accessories

Features


  • Win and keep more customers – Mitel MiVoice Business makes it easier to manage calls and have productive conversations
  • Control and reduce costs – You can be more flexible with office space because your staff will be able to work from anywhere
  • Boost productivity – employees in different places can still work as a team through collaboration and conferencing features
  • Attract the best people – People want more freedom and flexibility to choose where they work. Giving them more choice makes you more attractive as an employer, and helps you attract and keep the best people

“With MiVoice Business, your company has everything you need in terms of Unified Communication and Call Center.”

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