About Us

Who We Are

AllVoice focuses on providing the highest quality products and services to our clients. We are a team of young and experienced specialists working with passion in the telecommunications industry. As a company with the status of Sapphire Business Partner, the global telecommunications giant as AVAYA, we have been involved in the implementation and servicing of telecommunications systems for many years.

We operate dynamically and comprehensively on the local market as well as outside the country. Currently, our activity covers 23 countries from the EMEA region.

In addition, AllVoice is the only certified distributor of Spectalink in Poland, which is a market leader in wireless solutions optimized for difficult environments, e.g. warehouses, production halls.

Areas of activity

AllVoice operates in the ICT industry by designing, supplying and integrating telecommunications and ICT environments in enterprises. Our activity is characterized by high technology, specialist knowledge and cooperation with the leading manufacturers of this industry in the world.

A special place in our offer is provided by advanced telecommunications systems, also cloud ones, including IP Telephony solutions, Call and Contact Center applications and Video Conferencing systems in which the company has been specializing for several years.

+23 Countries supported

+300 PBX supported

+35 000 Managed endpoints

References

“AllVoice sp. z o.o. z sukcesem wykonała dla hotelu Hampton by Hilton w Balicach projekt implementacji systemu teleinformatycznego przeznaczonego dla infrastruktury hotelowej. Projekt ten obejmował m.in. zainstalowanie platformy telefonicznej Mitel MiVoice 400 wraz z wymaganymi funkcjonalnościami, dostarczenie i instalacje aparatów telefonicznych do części biurowej jak i poszczególnych pokoi hotelowych oraz integrację z systemem hotelowym PMS. Podczas pracy nad tym projektem pracownicy firmy AllVoice sp. z o.o. wykazali się wysokim poziomem profesjonalizmu w zakresie terminowości, merytorycznym jak również bieżącej obsłudze Klienta. Wszystkim zainteresowanym rekomendujemy firmę AllVoice sp. z o.o. jako solidnego i profesjonalnego Partnera.“

Hampton by Hilton Kraków Airport

References

“Orange Polska S.A. with this letter confirms their cooperation with AllVoice sp. z o.o. from June 2021 in the field of ICT support services for the Avaya manufacturer systems.

During this cooperation period engineers from AllVoice sp z o.o. confirmed their highest level of professionalism and deep knowledge of Unified Communication and Call Center products – Avaya Aura, taking part in ongoing projects and providing maintenance support for a telecom environment with distributed, redundant infrastructure and scalability up to 10 000 Unified Communication users and approx. 3000 Contact Center agents with advanced resources of IVR systems.”

Orange Polska S.A.

References

“Polish Security Printing Works with its headquarters in Warsaw, confirms that it has cooperated with AllVoice sp.z o.o. in the last two years. for the supply of ICT equipment from the manufacturer Mitel.

AllVoice sp. z o.o. delivered to PWPW S.A. several times telecommunications products in accordance with the order and the agreed date.

We recommend to all interested companies AllVoice sp.z o.o. as a reliable and professional partner. ”

PWPW S.A.

References

“Allvoice sp.z o.o. with headquarters in Warsaw at ul. Marsa 56a was responsible for the design and implementation in our company the multi-channel Contact Center system of the Avaya manufacturer, consisting several agent positions. Our main goal was to achieve effective and standardized communication with our Clients and business partners, placing great emphasis on the high quality of their service. In addition, we needed very precise statistics on all of voice traffic in the Customer Service Department and efficient implementation. The project was successfully completed with the supplied Avaya system and support of certified Allvoice’s engineers.

Since the launch of these solutions, we are pleased to use their constant and professional service for this system as well as for our telecommunications infrastructure based on the Avaya IP Office platform.

We recommend Allvoice sp.z o.o. as a solid and reliable contractor. ”

SPB POLSKA Sp. z o.o.

References

“AllVoice sp.z o.o. with headquarters in Warsaw at ul. Marsa 56a has carried out a project for RAW-POL to implement an advanced Contact Center platform from Avaya – Avaya Call Reporting, adapted to effective work for over thirty agents.

This system has greatly improved the quality of our customer service and provided the necessary information for the management of the Customer Service Department.

In the cooperation so far, Allvoice sp. z o. o. Has demonstrated a high level of professionalism in terms of timeliness, content as well as customer service.

We recommend cooperation and using the services of AllVoice to all interested companies.”

RAW-POL STEFAŃSKI SPÓŁKA JAWNA