
Mitel CX – a modern customer experience platform

Enhance your customer experience with Mitel CX – an AI-powered contact center solution that personalizes every interaction, boosting customer satisfaction and team efficiency.
Mitel CX
All-in-One Platform
Mitel CX unifies multichannel communication (voice, email, chat, social media) into a single, streamlined workspace for agents and supervisors.
Real-time AI support
Equipped with generative AI, Mitel CX analyzes conversations, suggests responses, summarizes interactions, and recommends next steps – all without the need for third-party tools.
User-focused interface
Modern UI with dark mode, WCAG 2.2 compliance, and multitasking-ready design.
Business system integrations
Native connectors for Salesforce, Dynamics 365, Zendesk, ServiceNow, HubSpot, and more – ready to use out of the box.
Flexible deployment and licensing
Deploy Mitel CX on-premises, in a private or public cloud – with both CapEx and OpEx models supported. Keep your existing communication infrastructure while modernizing your contact center.
Who is Mitel CX for?
- Organizations that manage customer interactions across multiple channels and want centralized control
- Contact center teams looking for tools that support agents – not replace them
- Businesses ready to migrate from MiCC, OSCC, ECC, or Connect to Mitel CX
- IT and operations departments that need to retain control over data, numbering, and integrations – without fully switching to CCaaS
Why choose AllVoice as your implementation partner?
Expertise
We are a certified Mitel partner actively involved in the development of next-gen CX solutions.
Seamless integration
We help implement Mitel CX alongside Zoom, Microsoft Teams, CRM platforms, and industry-specific systems.
Transparent consulting
We provide ROI calculations, TCO comparisons, migration paths, and licensing models tailored to your strategy.
Local deployment & support
Our team works with organizations across Poland, delivering training, administration, and optimization of Contact Center environments.