{"id":358,"date":"2019-09-14T15:31:42","date_gmt":"2019-09-14T13:31:42","guid":{"rendered":"http:\/\/localhost\/benkie\/allvoice.pl\/?page_id=358"},"modified":"2022-08-29T14:47:25","modified_gmt":"2022-08-29T12:47:25","slug":"cc-elite","status":"publish","type":"page","link":"https:\/\/allvoice.pl\/pl\/cc-elite\/","title":{"rendered":"CC Elite"},"content":{"rendered":"<div class=\"wp-block-cover has-background-dim-40 has-background-dim\" style=\"background-color:#008dc3\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"684\" class=\"wp-block-cover__image-background wp-image-937\" alt=\"\" src=\"https:\/\/allvoice.pl\/wp-content\/uploads\/avaya_photo1.jpg\" style=\"object-position:28% 47%\" data-object-fit=\"cover\" data-object-position=\"28% 47%\" srcset=\"https:\/\/allvoice.pl\/wp-content\/uploads\/avaya_photo1.jpg 1200w, https:\/\/allvoice.pl\/wp-content\/uploads\/avaya_photo1-300x171.jpg 300w, https:\/\/allvoice.pl\/wp-content\/uploads\/avaya_photo1-768x438.jpg 768w, https:\/\/allvoice.pl\/wp-content\/uploads\/avaya_photo1-1024x584.jpg 1024w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"has-text-align-left wp-block-heading\">Avaya <br>CC Elite<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"my-container my-section\">\n\n\n\n<div class=\"wp-block-columns alignwide has-2-columns bigger-space is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><p style=\"color:#ff0101;font-size:21px\" class=\"has-text-color\">Kompletne rozwi\u0105zanie omnichannel<\/p><\/p>\n\n\n\n<p style=\"font-size:18px\"> Idealnie dopasowane dla du\u017cych i globalnych przedsi\u0119biorstw, <strong>Avaya Aura Contact Centre<\/strong> jako rozwi\u0105zanie omnichannel dla Twojej firmy, kt\u00f3re wykracza poza rozmowy telefoniczne i bezproblemowo komunikuje si\u0119 z klientami porzez telefon, SMS, e-mail, chat i video za po\u015brednictwem jednej \u0142atwej w zarz\u0105dzaniu ujednoliconej platformy.<\/p>\n\n\n\n<p><p style=\"font-size:18px\">Avaya mo\u017ce pom\u00f3c Twojej firmie komunikowa\u0107 si\u0119 z klientami na ich w\u0142asnych zasadach, umo\u017cliwiaj\u0105c Ci komunikacj\u0119 z nimi<br>w dowolny, wygodny spos\u00f3b, jaki wybior\u0105. Dzi\u0119ki rozwi\u0105zaniom Avaya wiadomo\u015bci e-mail i chaty internetowe mo\u017cna obs\u0142ugiwa\u0107 z takim samym poziomem niezawodno\u015bci, jaki zastosowano w przypadku interakcji g\u0142osowych. Za pomoc\u0105 jednego interfejsu na pulpicie agenci mog\u0105 zarz\u0105dza\u0107 r\u00f3\u017cnymi trybami kontaktu z klientem jako jednym, bardzo efektywnym przep\u0142ywem pracy, kt\u00f3ry zwi\u0119ksza produktywno\u015b\u0107 agent\u00f3w. To ujednolicone podej\u015bcie poprawia wra\u017cenia klient\u00f3w, przenosz\u0105c je poza zwyk\u0142e \u201ezadowolenie\u201d na nowy poziom lojalno\u015bci wobec Twojej marki.<\/p><\/p>\n\n\n\n<p> <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Contact center nowej generacji firmy Avaya wyra\u017anie zorientowane jest na maksymalne wykorzystanie czasu i wydajno\u015bci agent\u00f3w.<\/p><cite><em>Edwin E. Mier, CEO of MierConsulting, LLC<\/em><\/cite><\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"eds-animate edsanimate-sis-hidden\" data-eds-entry-animation=\"bounceIn\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"1\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"907\" height=\"751\" src=\"https:\/\/allvoice.pl\/wp-content\/uploads\/Aura-Elite.png\" alt=\"\" class=\"wp-image-2357\" srcset=\"https:\/\/allvoice.pl\/wp-content\/uploads\/Aura-Elite.png 907w, https:\/\/allvoice.pl\/wp-content\/uploads\/Aura-Elite-300x248.png 300w, https:\/\/allvoice.pl\/wp-content\/uploads\/Aura-Elite-768x636.png 768w, https:\/\/allvoice.pl\/wp-content\/uploads\/Aura-Elite-14x12.png 14w\" sizes=\"(max-width: 907px) 100vw, 907px\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<\/div><div class=\"my-section section-light-gray\"><div class=\"my-container\">\n\n\n\n<div class=\"eds-animate edsanimate-sis-hidden\" data-eds-entry-animation=\"fadeInUp\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"0.7\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n\n\n\n<div class=\"wp-block-columns has-4-columns ipoc-four-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">Contact Center Reporting  <\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\"> System raportowania jest sercem ka\u017cdego Contact Center, a Avaya oferuje jedno z najpot\u0119\u017cniejszych, \u0142atwych w u\u017cyciu rozwi\u0105za\u0144 raportuj\u0105cych w bran\u017cy. Raporty mog\u0105 obejmowa\u0107 wszystkie rodzaje kontakt\u00f3w, szczeg\u00f3\u0142owe lub podsumowane, wed\u0142ug agenta, zestawu umiej\u0119tno\u015bci lub centrum kontaktowego. Istnieje ponad 110 r\u00f3\u017cnych standardowych raport\u00f3w i dodatkowo kreator do tworzenia w\u0142asnych. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">Produktywno\u015b\u0107 agenta<\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\"> Pulpit Avaya Aura Agent to pot\u0119\u017cny interfejs, kt\u00f3ry przedstawia agentom bie\u017c\u0105ce i historyczne dane kontaktowe klient\u00f3w, w tym e-mail, chat internetowy, po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce. Prezentuje skrypty kampanii wychodz\u0105cej i zbiera dane o kontaktach, kt\u00f3re s\u0105 przechowywane w systemie do wykorzystania w przysz\u0142o\u015bci.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">Social Media Responses  <\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\"> Avaya\u2019s Social Media Manager analyzes and categorizes social media and can post and route it into Avaya Aura Contact Center where it can be handled by an agent. Effective management of social media gives businesses a powerful competitive edge in finding and leveraging new business opportunities and can transform a potentially bad customer experience into a glowing testimonial.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">Strengthening loyalty  <\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\"> Avaya Aura Contact Center enables you to give your customers a multimedia experience that can drive long-term loyalty and help capture more revenue. Our solution helps your customers get what they want when they want it \u2014a true formula for success! <\/p>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<\/div><\/div><div class=\"my-section section-light-gray\" id=\"get-in-touch-with-us\"><div class=\"my-container\">\n\n\n\n<div class=\"eds-animate edsanimate-sis-hidden\" data-eds-entry-animation=\"bounceIn\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"1\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n\n\n\n<p style=\"font-size:28px\"><strong>Zapraszamy do kontaktu z nami<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/allvoice.pl\/pl\/get-in-touch\/\">Kontakt z doradc\u0105<\/a><\/p>\n\n\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>A Complete Omnichannel Solution The perfect fit for large and global enterprises, Avaya Aura Contact Centre is the ideal omnichannel solution for your business to go beyond phone calls and engage with your customers seamlessly across phone, text, IM, email, chat and video all through one easy-to-manage unified platform. Avaya can help your business communicate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/pages\/358"}],"collection":[{"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/comments?post=358"}],"version-history":[{"count":33,"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/pages\/358\/revisions"}],"predecessor-version":[{"id":2358,"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/pages\/358\/revisions\/2358"}],"wp:attachment":[{"href":"https:\/\/allvoice.pl\/pl\/wp-json\/wp\/v2\/media?parent=358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}