{"id":4578,"date":"2025-05-19T16:12:04","date_gmt":"2025-05-19T14:12:04","guid":{"rendered":"https:\/\/allvoice.pl\/?page_id=4578"},"modified":"2025-07-10T11:01:44","modified_gmt":"2025-07-10T09:01:44","slug":"mitel-cx","status":"publish","type":"page","link":"https:\/\/allvoice.pl\/en\/mitel-cx\/","title":{"rendered":"Mitel CX"},"content":{"rendered":"\n<div class=\"wp-block-cover is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#a2a8a6\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1709\" class=\"wp-block-cover__image-background wp-image-4433\" alt=\"\" src=\"https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-scaled.jpeg\" style=\"object-position:66% 35%\" data-object-fit=\"cover\" data-object-position=\"66% 35%\" srcset=\"https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-scaled.jpeg 2560w, https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-300x200.jpeg 300w, https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-1024x683.jpeg 1024w, https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-768x513.jpeg 768w, https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-1536x1025.jpeg 1536w, https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-2048x1367.jpeg 2048w, https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-18x12.jpeg 18w, https:\/\/allvoice.pl\/wp-content\/uploads\/AdobeStock_938281084-1568x1046.jpeg 1568w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left has-white-color has-text-color has-link-color has-huge-font-size wp-elements-a7e3c851c2bf3b8ab1731844d60b29dd\">Mitel CX \u2013 a modern customer experience platform<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"my-container\"><br>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\"><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:250px\"><div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/allvoice.pl\/wp-content\/uploads\/mitel-1024x512-20200225.png\" alt=\"\" class=\"wp-image-3798\" style=\"width:208px;height:auto\" srcset=\"https:\/\/allvoice.pl\/wp-content\/uploads\/mitel-1024x512-20200225.png 1024w, https:\/\/allvoice.pl\/wp-content\/uploads\/mitel-1024x512-20200225-300x150.png 300w, https:\/\/allvoice.pl\/wp-content\/uploads\/mitel-1024x512-20200225-768x384.png 768w, https:\/\/allvoice.pl\/wp-content\/uploads\/mitel-1024x512-20200225-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading alignwide has-normal-font-size\"><strong>Enhance your customer experience with Mitel CX<\/strong> \u2013 an AI-powered contact center solution that personalizes every interaction, boosting customer satisfaction and team efficiency.<\/h2>\n<\/div>\n<\/div>\n\n\n\n<br><\/div><div class=\"pattern-background\"><div class=\"my-container\"><br>\n\n\n\n<h2 class=\"wp-block-heading\"> <strong>Mitel CX<\/strong><\/h2>\n\n\n\n<br><\/div\/><\/div> <div class=\"my-container\"><br>\n\n\n\n<h3 class=\"wp-block-heading has-normal-font-size\">All-in-One Platform<\/h3>\n\n\n\n<p>Mitel CX unifies multichannel communication (voice, email, chat, social media) into a single, streamlined workspace for agents and supervisors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-normal-font-size\">Real-time AI support<\/h3>\n\n\n\n<p>Equipped with generative AI, Mitel CX analyzes conversations, suggests responses, summarizes interactions, and recommends next steps \u2013 all without the need for third-party tools.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-normal-font-size\">User-focused interface<\/h3>\n\n\n\n<p>Modern UI with dark mode, WCAG 2.2 compliance, and multitasking-ready design.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-normal-font-size\">Business system integrations<\/h3>\n\n\n\n<p>Native connectors for Salesforce, Dynamics 365, Zendesk, ServiceNow, HubSpot, and more \u2013 ready to use out of the box.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-normal-font-size\">Flexible deployment and licensing<\/h3>\n\n\n\n<p>Deploy Mitel CX on-premises, in a private or public cloud \u2013 with both CapEx and OpEx models supported. Keep your existing communication infrastructure while modernizing your contact center.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-primary-background-color has-background\"><strong>Who is Mitel CX for?<\/strong><\/h2>\n\n\n\n<ul>\n<li>Organizations that manage customer interactions across multiple channels and want centralized control<\/li>\n\n\n\n<li>Contact center teams looking for tools that support agents \u2013 not replace them<\/li>\n\n\n\n<li>Businesses ready to migrate from MiCC, OSCC, ECC, or Connect to Mitel CX<\/li>\n\n\n\n<li>IT and operations departments that need to retain control over data, numbering, and integrations \u2013 without fully switching to CCaaS<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-secondary-background-color has-background\"><strong>Why choose AllVoice as your implementation partner?<\/strong><\/h2>\n\n\n<style>.kt-svg-icons4578_fa900c-6e .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons4578_fa900c-6e{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons4578_fa900c-6e alignnone\"><style>.kt-svg-item-4578_07e3a8-ec .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-4578_07e3a8-ec .kb-svg-icon-wrap{color:#0073a8;font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-4578_07e3a8-ec\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_bookOpen\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-normal-font-size\">Expertise<\/h3>\n\n\n\n<p class=\"has-text-align-center\">We are a certified Mitel partner actively involved in the development of next-gen CX solutions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-normal-font-size\">Seamless integration<\/h3>\n\n\n<style>.kt-svg-icons4578_8fc287-b5 .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons4578_8fc287-b5{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons4578_8fc287-b5 alignnone\"><style>.kt-svg-item-4578_c739cd-cc .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-4578_c739cd-cc .kb-svg-icon-wrap{color:#0073a8;font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-4578_c739cd-cc\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_cpu\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><rect x=\"4\" y=\"4\" width=\"16\" height=\"16\" rx=\"2\" ry=\"2\"\/><rect x=\"9\" y=\"9\" width=\"6\" height=\"6\"\/><line x1=\"9\" y1=\"1\" x2=\"9\" y2=\"4\"\/><line x1=\"15\" y1=\"1\" x2=\"15\" y2=\"4\"\/><line x1=\"9\" y1=\"20\" x2=\"9\" y2=\"23\"\/><line x1=\"15\" y1=\"20\" x2=\"15\" y2=\"23\"\/><line x1=\"20\" y1=\"9\" x2=\"23\" y2=\"9\"\/><line x1=\"20\" y1=\"14\" x2=\"23\" y2=\"14\"\/><line x1=\"1\" y1=\"9\" x2=\"4\" y2=\"9\"\/><line x1=\"1\" y1=\"14\" x2=\"4\" y2=\"14\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">We help implement Mitel CX alongside Zoom, Microsoft Teams, CRM platforms, and industry-specific systems.<\/p>\n\n\n<style>.kt-svg-icons4578_170e03-a1 .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons4578_170e03-a1{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons4578_170e03-a1 alignnone\"><style>.kt-svg-item-4578_81dd44-1a .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-4578_81dd44-1a .kb-svg-icon-wrap{color:#0073a8;font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-4578_81dd44-1a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_users\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M23 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-normal-font-size\">Transparent consulting<\/h3>\n\n\n\n<p class=\"has-text-align-center\">We provide ROI calculations, TCO comparisons, migration paths, and licensing models tailored to your strategy.<\/p>\n\n\n<style>.kt-svg-icons4578_a77fe6-eb .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons4578_a77fe6-eb{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons4578_a77fe6-eb alignnone\"><style>.kt-svg-item-4578_02f3e6-f4 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-4578_02f3e6-f4 .kb-svg-icon-wrap{color:#0073a8;font-size:50px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-4578_02f3e6-f4\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_arrowDown\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><polyline points=\"19 12 12 19 5 12\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-normal-font-size\">Local deployment &amp; support<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Our team works with organizations across Poland, delivering training, administration, and optimization of Contact Center environments.<\/p>\n\n\n\n<\/div><div class=\"my-section section-light-gray\" id=\"get-in-touch-with-us\"><div class=\"my-container\">\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ready to connect your teams in motion?<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/allvoice.pl\/en\/get-in-touch\/\" target=\"_blank\" rel=\"noreferrer noopener\">Talk to an expert &gt;<\/a><\/p>\n\n\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Enhance your customer experience with Mitel CX \u2013 an AI-powered contact center solution that personalizes every interaction, boosting customer satisfaction and team efficiency. Mitel CX All-in-One Platform Mitel CX unifies multichannel communication (voice, email, chat, social media) into a single, streamlined workspace for agents and supervisors. Real-time AI support Equipped with generative AI, Mitel CX [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages\/4578"}],"collection":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/comments?post=4578"}],"version-history":[{"count":46,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages\/4578\/revisions"}],"predecessor-version":[{"id":5354,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages\/4578\/revisions\/5354"}],"wp:attachment":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/media?parent=4578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}