{"id":345,"date":"2019-09-14T15:24:10","date_gmt":"2019-09-14T13:24:10","guid":{"rendered":"http:\/\/localhost\/benkie\/allvoice.pl\/?page_id=345"},"modified":"2020-01-15T09:43:33","modified_gmt":"2020-01-15T08:43:33","slug":"ipocc","status":"publish","type":"page","link":"https:\/\/allvoice.pl\/en\/ipocc\/","title":{"rendered":"IPOCC"},"content":{"rendered":"\n<div class=\"wp-block-cover has-background-dim-40 has-background-dim\" style=\"background-image:url(https:\/\/allvoice.pl\/wp-content\/uploads\/GettyImages-713777491_lores.jpg);background-color:#008dc3\"><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading\" style=\"text-align:left\">Avaya <br>IPOCC<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"my-container my-section\">\n\n\n\n<div class=\"wp-block-columns alignwide has-2-columns bigger-space is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><p style=\"color:#ff0101;font-size:21px\" class=\"has-text-color\">Optimal Accessibility \u2013 Putting You Ahead of the Competition <\/p><\/p>\n\n\n\n<p style=\"font-size:18px\">With <strong>Avaya IP Office Contact Center<\/strong>, you can integrate voice, email, and web chat channels, and proactively manage the entire customer interaction lifecycle. Your business can begin at its own pace with one channel such as voice, for example, and add other channels such as e-mail as your objectives evolve.   <\/p>\n\n\n\n<p style=\"font-size:18px\"><strong>IPOCC<\/strong> is a true end-to-end solution for businesses that want to differentiate their services from the competition, achieve better customer segmentation, and increase the value of each customer relationship. This can translate into more satisfied customers and a more profitable business. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u2018\u2019Our Avaya solution provides agents with so much of the required customer data that we no longer have to waste time asking callers for it.\u2019\u2019<\/p><cite><div>Mike Blake,<\/div><div>Home Emergency Director, CET <\/div><\/cite><\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"eds-animate edsanimate-sis-hidden \" data-eds-entry-animation=\"bounceIn\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"1\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n\n\n\n<p style=\"color:#008dc3;font-size:26px;text-align:center\" class=\"has-text-color\">Watch now<\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Avaya IP Office Contact Center (IPOCC) - Key Highlights\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/TzB9_kR2nJI?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/allvoice.pl\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<\/div><div class=\"my-section section-light-gray\"><div class=\"my-container\">\n\n\n<div class=\"eds-animate edsanimate-sis-hidden \" data-eds-entry-animation=\"fadeInUp\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"0.7\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n\n\n<div class=\"wp-block-columns has-4-columns ipoc-four-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">All-in-one Customer Service Solution<\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\">Enables delivery of consistent, personalized service to customers across multiple media channels and locations <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">Supervisor and Agent Desktop Interfaces <\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\">Easy-to-use supervisor and agent desktop interfaces foster fast end user adoption. Quickly make changes to agents, groups, topics and profiles using the web administration tool <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">Evolves with<br>YourBusiness<\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\">Start with voice, and add multimedia channels without hardware <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:21px\">Efficient implementation without interference<\/p>\n\n\n\n<hr class=\"wp-block-separator seperator-red\"\/>\n\n\n\n<p style=\"font-size:18px\">Simplicity extends to installation, where skilled, certified Avaya Partners can deliver customer centric configurations rapidly. Standard configurations provided in IPOCC can be up and running in a few days. <\/p>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<\/div><\/div><div class=\"my-section section-light-gray\" id=\"get-in-touch-with-us\"><div class=\"my-container\">\n\n\n\n<div class=\"eds-animate edsanimate-sis-hidden \" data-eds-entry-animation=\"bounceIn\" data-eds-entry-delay=\"0\" data-eds-entry-duration=\"1\" data-eds-entry-timing=\"linear\" data-eds-exit-animation=\"\" data-eds-exit-delay=\"\" data-eds-exit-duration=\"\" data-eds-exit-timing=\"\" data-eds-repeat-count=\"1\" data-eds-keep=\"yes\" data-eds-animate-on=\"scroll\" data-eds-scroll-offset=\"75\">\n\n\n\n<p style=\"font-size:28px\"><strong>You are more than welcome to contact us<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/allvoice.pl\/pl\/get-in-touch\/\">Get in Touch<\/a><\/p>\n\n\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Optimal Accessibility \u2013 Putting You Ahead of the Competition With Avaya IP Office Contact Center, you can integrate voice, email, and web chat channels, and proactively manage the entire customer interaction lifecycle. Your business can begin at its own pace with one channel such as voice, for example, and add other channels such as e-mail [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages\/345"}],"collection":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/comments?post=345"}],"version-history":[{"count":49,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages\/345\/revisions"}],"predecessor-version":[{"id":1425,"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/pages\/345\/revisions\/1425"}],"wp:attachment":[{"href":"https:\/\/allvoice.pl\/en\/wp-json\/wp\/v2\/media?parent=345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}